I have always wanted to get a Electric Fireplace, but I never found one that met all my criteria. This Electric Fireplace is wonderful. The photos do not do it justice. I ordered this online and really wanted to keep this furniture. The color is beautiful. If you ever thought about getting this Electric Fireplace, do not think about it ... It's incredible! Ordered new Electric Fireplace. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Electric Fireplace originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there.